Here are answers to some common questions about Starfm and our Programming. If your answer is not found below, scroll to the bottom of this page to e-mail someone directly.
Q: How do I enter the bonus code/artist of the day...etc
Q: Item ______ sold out in the Starfm Status Club Store and I really, really wanted it.
Sorry, we have a limited number of items available for "purchase" in the Star Status Club store. We're working to make it as fair as possible - rewarding the people who listen and participate the most.
Q: Listen Live(audio streaming)isn't working. I can't hear anything.
Sometimes our streaming provider encounters technical difficulties or internet service providers have glitches(The Internet isn't perfect). Please try the following before reporting that our streaming is broken:
- Wait 10 minutes and try again
- Make sure you have the latest Windows Media Player software(for Windows or for Mac)
- If you're listening at work, check with your IT department to make sure there are no restrictions on your computer.
- Click here and wait for 5 minutes.
